Testimonials

Feel free to read what our customers have commented about our online cookware shop.

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Customer Name: Gemma
Location: Wexford

"Mon 24/10/2011

Gemma you’re a star. Thank you so much. Impressed with your web site. Mother of 4 and work outside the home every morning. So nice to get this job done without dragging kid's to town or other option which would be to ask someone to mind them for me AGAIN! Have lots of friend in same situation so will be recommending you strongly. PLUS you’re an Irish Company! Thanks again,
Gemma, Wexford Ireland"

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Customer Name: David
Location: Dublin, Ireland

"I write to congratulate you on your efficient service. I placed an order yesterday for my mother and she received her goods at her home in Kildare this morning at 9.15am. It is reassuring to know that there are still companies in Ireland capable of providing an excellent customer service. This was the first time we had used you service and I will definitely use it again. Please pass on my thanks to your staff involved as I know generally you only hear from customers when they have a complaint. Kind Regards.
Geraldine, Kildare, Ireland"

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Customer Name: Irene
Location: Meath, Ireland

"I just wanted to thank you for the great service i have received from you. My denby order has arrived today just a few days after placing the order. I will definitely be telling my friends about this website, the great prices and the service. Many thanks"

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Customer Name: Niamh
Location: Newbridge, Ireland

"Thank you for fantastic service, I received my goods yesterday look forward to shopping with you again go raibh maith agaibh."

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Customer Name: Mary
Location: Dun Laoghaire, Ireland

"My kettle arrived yesterday and I am delighted with it and the speed with which it got to me. I will definitely use your excellent services again. Regards and thanks,"

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Customer Name: Breda
Location: North Dublin, Ireland

"Hi I received delivery of my two sets of Denby last evening. I just want to say thank you for all your help. If you have any special offers in the future on the denby caramel stripes please let me know. Thanks again."

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Customer Name: Sharon
Location: Killarney, Ireland

"Thank you and also for the excellent service. I have dealt with other online shops and also with emailing for information and not even getting a response, so again, great service.

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Customer Name: Daniel
Location: Dublin, Ireland

"Product arrived. Many thanks. I buy a lot of stuff online (second time from you, and your service is second to none. Many thanks"

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Customer Name: Alice
Location: Kilkenny, Ireland

"Just to let you know that I heard about your online store from my sister and I think it's great. I have already told lots of people in work about it! Thanks for your help."

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Customer Name: Judy Casey
Location: Michigan, USA

"The dishes arrived today, less than a week! That has to be a record. I want to thank you for your help. You made what I was afraid would be a difficult task, very easy. I do appreciate your assistance, it will make my daughter, the bride-to-be, very happy.


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Customer Name: Gemma
Location: Wexford Ireland

"Gemma you’re a star. Thank you so much. Impressed with your web site. Mother of 4 and work outside the home every morning. So nice to get this job done without dragging kid's to town or other option which would be to ask someone to mind them for me AGAIN! Have lots of friend in same situation so will be recommending you strongly. PLUS you’re an Irish Company! Thanks again,

"

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Customer Name: Jane
Location: Calgary, Canada

"I just want to thank you for the pieces I received in my Denby pattern, Merlot. They arrived very quickly and I am so pleased to have them. You were a wonderful help, and I enjoyed your friendly attitude. Thanks.

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Customer Name: Patricia
Location: Boyle, Ireland

"I was very sad to send back the teapot, but thank you for confirmation it arrived.
It has been great dealing with your company - would certainly recommend it to my friends etc.

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Customer Name: Val
Location: Mullen, Ireland

"Just a short email to thank you for the prompt dispatch of my Le Creuset Roasting pot. It arrived safely today and I am thrilled with it. Many thanks

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Customer Name: Felim Egan
Location: UK

"I am very pleased to tell you that the goods arrived today safe and sound, and I am delighted with them.
Again thank you for your kind assistance and patience. I will be in touch again as I would like to get the larger plates at a later date.

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Customer Name: Elizabeth
Location: Ireland

"I just received my order of Denby stone ware and wanted to thank you for the incredible service you provided. Everything arrived in perfect condition, really quickly and a great price. If I have any more kitchen requirements shopcookware.ie will be my first stop.

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Customer Name: Kathleen O'Donoghue
Location: Ireland

"I just wanted to leave a comment regarding the exceptional service that I received in your shop on 30th May 2011. My every need was catered for, all I had to do was describe the upcoming events that I was shopping for and Ann Ryan dressed me appropriately for them all. She is very talented, approachable and gave me outstanding customer service. I have never in my life had a shopping experience made more easy, as I usually find it hard to shop for myself, so having someone there that could pick things out, and tell me if they did (or more importantly DID NOT) suit me was amazing. I couldn't have asked for more and left the shop confident in the knowledge that that was money and time well spent. Thanks to all.

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Customer Name: Paula Camlin
Location: Ireland

"Goods received and delighted with it and the speed you got it to me.
Thanks a million

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Customer Name: André
Location: Ireland

"The dishes arrived today, all intact, so I just wanted to say thank you for wrapping them so well and thoroughly. We all know what little “Fragile – handle with care” means to delivery companies!

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Customer Name: Valerie
Location: Ireland

"I have received the order and love my new pots and pans! Thanks very much."

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Customer Name: Wolfram Lange
Location: Germany

"Just some minutes ago Mr. Postman was here and I already got my package from Ireland. There is no damage thanks to the perfectly packing! I'm very satisfied and and happy to complete my Denby dishes! Thank you very much for that excellent service and have a nice weekend.

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Customer Name: Andrew
Location: Ireland

"Thu 10/02/2011

I received the order below, perfectly packaged, so many thanks. I'd like to just note that I was extremely pleased with the customer service I got as part of this order. I placed it online as below but someone - sorry, didn't catch the name, but very likely Gemma - spotted that this one wasn't in stock and had a long lead time but another, with some small extra detailing, was and called me back within minutes to check if I'd like to have it instead. When I asked if she could give me some info so I could find pictures of the different range online, she instead took a photo with her phone and sent it right to me, at her own expense. I'd just like to say thanks for doing that and top marks for customer service - if only every shop, let alone every online shop, was as good.

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Customer Name: Andrew
Location: Ireland

"I received the order below, perfectly packaged, so many thanks. I'd like to just note that I was extremely pleased with the customer service I got as part of this order. I placed it online as below but someone - sorry, didn't catch the name, but very likely Gemma - spotted that this one wasn't in stock and had a long lead time but another, with some small extra detailing, was and called me back within minutes to check if I'd like to have it instead. When I asked if she could give me some info so I could find pictures of the different range online, she instead took a photo with her phone and sent it right to me, at her own expense. I'd just like to say thanks for doing that and top marks for customer service - if only every shop, let alone every online shop, was as good.

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Customer Name: Mary
Location: Ireland

"Thank you we have been to the Homestore and we got everything we looked for, your staff are great.

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Customer Name: Margaret
Location: Ireland

"Hi Gemma,I can't thank you enough. You have really pulled out all the stops and put the customer first!I would like to pass on my recommendations of your professional and friendly service to your manager! Please forward this email to him / her.

It's a pleasure to do business with you and any errors were mine!
Hope you have a splendid Christmas,

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